Quick answer
Doorob links you to licensed pharmacies in Guwahati, Assam. You send a prescription photo, a pharmacist checks it and sends a bill, and you pay only after you approve it. Doorob is a product of Jobxbharat and is not itself a pharmacy.
What is Doorob?
Doorob is a pharmacist-first medicine delivery network in Guwahati, Assam, and a product of Jobxbharat. You send a photo of your prescription, a licensed pharmacist at a store near you checks it and sends a bill, and you pay only after you approve it.
Do I need a prescription?
For prescription medicines, yes. Upload a clear photo and the pharmacist checks it. For everyday items like pain relief or vitamins, you can order without one.
When do I pay?
Only after the pharmacist sends the bill and you approve it. Pay by UPI in the app or cash on delivery. For store pickup, you can also pay at the counter.
Can I use an older prescription?
Yes, upload it. The pharmacist reads it like they would at the counter and tells you if anything needs a fresh prescription.
What if something is wrong in my order?
Open the sealed pack at the door. If an item is wrong, missing or damaged, report it in the app within 1 hour and the store will replace it or refund you.
Who can see my phone number?
Only the pharmacist, and only if you ask for a verification call, and your rider while delivering. Your data is stored in India and you can withdraw consent in Settings.
Where does Doorob deliver?
We are starting in Guwahati. Each store delivers within its own radius, and the app tells you right away if your address is covered. [Launch areas to be confirmed]
How does Doorob work?
You send a photo of your prescription, a licensed pharmacist at a store near you checks it and sends you a bill, you approve it and pay by UPI or cash on delivery, and a sealed pack arrives with a delivery OTP, or you pick it up within 24 hours.
Is Doorob a pharmacy?
No. Doorob links you to licensed local pharmacies. Your order goes to a store near you, and a registered pharmacist there reads your prescription and decides what goes in your bag.
What if a medicine is not in stock?
The pharmacist marks it on your bill and may suggest a substitute with the same salt, or note when it can be collected, for example the next day. You approve the bill before you pay.
Can the pharmacist change my medicine without asking?
No. A substitute always has the same salt, is clearly marked on your bill, and nothing is final until you approve the bill.
Can I pick up my order from the store instead?
Yes. Choose store pickup at checkout and your order waits at the counter for 24 hours. Show your pickup code at the store. You can also pay at the counter.
Can I order medicines for my parents?
Yes. Send medicines to your parents' address and the rider calls them, not you.
What is the delivery OTP?
It is a code in the app that you share with the rider when your sealed pack arrives. Open the pack in front of the rider and check it before the rider leaves.
Will the pharmacist call me?
Only if you tick the box at checkout. If you do not, nobody calls.
How much is the delivery fee?
Each store sets its own delivery fee and delivery radius. You see both before you order.
Is the Doorob app available in Assamese?
Yes. You can switch the whole app between English and Assamese (অসমীয়া) at any time.
What happens on flood days in Guwahati?
When streets are waterlogged, a store can pause delivery and keep pickup open. The app shows you why.
Does Doorob deliver prescription medicines at home in Guwahati?
Yes. Your order goes to a licensed pharmacy near you, and a sealed pack is brought to your door. Doorob is launching soon, starting in Guwahati.
How does Doorob keep online medicine orders safe?
A registered pharmacist reads every prescription and picks stock with the earliest expiry first. Your bill shows every substitute, your pack arrives sealed with a delivery OTP, and your phone number stays private.
Who owns Doorob?
Doorob is a product of Jobxbharat.
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