Pre-launch notice: Doorob has not fully launched yet. These Terms of Use are a working draft and may be added to, revised, or replaced at any time by the owners of Doorob as the product and applicable regulations evolve. The current version will always be published here. Continued use of the Service after any change constitutes acceptance of the updated Terms.

1. Acceptance of Terms

By downloading, installing, or using the Doorob mobile application or any associated website (collectively, the "Service"), you agree to be bound by these Terms of Use ("Terms"). If you do not agree, please do not use the Service.

These Terms apply to all users of the Service, including customers, partner pharmacists, and delivery partners.

2. About Doorob

Doorob is a product of Jobxbharat. References in these Terms to "Doorob", "we", "us" or "our" include Jobxbharat.

Doorob is a medicine delivery platform that connects customers with licensed retail pharmacies in Guwahati, Assam. Doorob does not itself dispense, manufacture, or hold medicines. All dispensing is performed by independent licensed pharmacies ("Partner Pharmacies") that are registered under applicable Indian law.

3. Eligibility

You must be at least 18 years of age to use the Service.
By using the Service you represent that you have the legal capacity to enter into a binding agreement.
Doorob reserves the right to refuse service to anyone at any time, without notice, for any reason.

4. Prescription Medicines

Prescription (Rx) medicines are dispensed solely on the basis of a valid prescription issued by a registered medical practitioner. By submitting a prescription you confirm that:

It is a genuine, unaltered prescription issued to you or a person for whom you are a legal caregiver.
You understand that the Partner Pharmacy retains the right to decline any order if the prescription is illegible, expired, or does not meet regulatory requirements.
Doorob does not validate prescriptions itself; that responsibility rests with the dispensing Partner Pharmacy.

5. Ordering and Payment

An order is confirmed only after the Partner Pharmacy sends a bill and you approve it in the app.
Prices are set by the Partner Pharmacy and may vary. Doorob does not guarantee the lowest price.
Delivery charges, if any, are shown before you approve the bill.
Payment may be made via the in-app payment options or cash on delivery where available.
Refunds are subject to the return policy of the Partner Pharmacy and applicable law.

6. Delivery

Delivery is performed by independent delivery partners engaged by Doorob.
Estimated delivery times are indicative and not guaranteed.
Store-pickup orders are held for 24 hours; uncollected orders may be cancelled.
Doorob is not liable for delays caused by incorrect addresses, inaccessible delivery locations, or circumstances beyond its control.
Items reported as wrong or damaged must be reported within 1 hour of delivery.

7. Prohibited Uses

You agree not to:

Use the Service for any unlawful purpose or in violation of any applicable law or regulation.
Submit false, fraudulent, or misleading prescriptions or personal information.
Attempt to procure controlled substances without a valid prescription.
Reverse-engineer, copy, or redistribute any part of the Service.
Use the Service in a manner that could damage, disable, or impair it.

8. Intellectual Property

All content, branding, design, and software in the Service — including the Doorob name, logo, and the two-door mark — are the property of Doorob and its licensors. You may not use, copy, or reproduce any part without prior written permission.

9. Disclaimer of Warranties

The Service is provided "as is" and "as available" without any warranty of any kind. Doorob does not warrant that the Service will be uninterrupted, error-free, or free of harmful components. Medical information provided through the Service is for general informational purposes only and is not a substitute for professional medical advice.

10. Limitation of Liability

To the fullest extent permitted by applicable law, Doorob and its affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of the Service, including but not limited to loss of data, revenue, or health outcomes.

11. Governing Law

These Terms are governed by the laws of India. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Guwahati, Assam.

12. Contact

For questions about these Terms, please contact us at support@doorob.in.